Working Time : 08:00AM - 9:00PM
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Aston shipping is committed to provide worldwide shipping and logistics essence of 3 Ss:
Speed - Prompt delivery of goods
Safety - As safe as carryings the goods yourself
Service - Customized service by a dedicated team
We will continue to work with customer’s and continually improve our system towards providing Total transport Solutions to the customer’s satisfactions.
We are committed to comply with requirements and continually improve the effectiveness of the Quality Management System.
1. Customer service standards co-operate with marketing to:
a. Determine customer needs and wants for logistics customer service
b. Determine customer response to service
c. Set customer service levels
a. Mode and transport service selection
b. Freight consolidation
c. Carrier routing
d. Vehicle scheduling
e. Equipment selection
f. Claims processing
g. Rate auditing
3. Information flows and order processing
a. Sales order-inventory interface procedures
b. Order information transmittal methods
c. Ordering rules